Transform Your Travel Dreams Into Reality

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Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using Professional Travel Guide services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Professional Travel Guide provides travel planning, booking, and consulting services. We act as intermediaries between clients and travel suppliers including airlines, hotels, and activity providers.

3. Booking and Payment Terms

All bookings require confirmation and payment according to supplier terms. Prices are subject to change until full payment is received. Cancellation policies vary by supplier and will be clearly communicated.

4. Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents, and complying with all travel requirements including health and safety protocols.

5. Limitation of Liability

Professional Travel Guide's liability is limited to the cost of services provided. We are not responsible for acts of suppliers, weather conditions, or circumstances beyond our control.

6. Privacy and Data Protection

We protect client information according to our Privacy Policy and applicable data protection laws including GDPR compliance.

7. Dispute Resolution

Disputes will be resolved through binding arbitration in New York, NY under American Arbitration Association rules.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect personal information necessary for travel planning including names, contact details, passport information, and travel preferences. We also collect website usage data through cookies and analytics.

2. How We Use Information

Personal information is used for travel planning, booking services, communication, and improving our services. We may use anonymized data for business analysis and marketing purposes.

3. Information Sharing

We share information with travel suppliers as necessary for bookings. We do not sell personal information to third parties. Information may be shared with legal authorities when required by law.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect personal information from unauthorized access or disclosure.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. You may also object to processing or request data portability under applicable laws.

6. Cookies and Tracking

We use cookies for website functionality, analytics, and marketing. You can control cookie preferences through your browser settings or our cookie consent tool.

7. International Transfers

Personal information may be transferred internationally for travel bookings. We ensure appropriate safeguards are in place for such transfers.

8. Contact Information

For privacy-related questions or requests, contact us at [email protected] or +1 (212) 555-0187.

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website usage.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality including security and navigation.

Analytics Cookies: Help us understand how visitors use our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

3. Third-Party Cookies

We use third-party services including Google Analytics, social media plugins, and advertising networks that may set their own cookies.

4. Cookie Management

You can control cookies through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion. Retention periods vary by cookie type and purpose.

6. Updates to Cookie Policy

We may update this policy to reflect changes in technology or regulations. Continued use of our website constitutes acceptance of updated terms.

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DMCA Policy

Last Updated: January 2024

1. Copyright Protection

Professional Travel Guide respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide our DMCA agent with the following information:

• Identification of the copyrighted work claimed to be infringed

• Identification of the infringing material and its location

• Your contact information including address, phone, and email

• A statement of good faith belief that use is not authorized

• A statement of accuracy under penalty of perjury

• Your physical or electronic signature

3. DMCA Agent Contact

DMCA Agent: Legal Department
Address: 425 Park Avenue, Suite 1200, New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-0187

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification containing identification of removed material, your contact information, and a statement under penalty of perjury.

5. Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyright or other intellectual property rights.

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GDPR Compliance

Last Updated: January 2024

1. Legal Basis for Processing

We process personal data based on:

• Contract: Performance of travel services

• Legitimate Interest: Business operations and marketing

• Consent: Marketing communications and cookies

• Legal Obligation: Compliance with travel regulations

2. Your GDPR Rights

Right of Access: Request copies of your personal data

Right of Rectification: Correct inaccurate personal data

Right of Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Transfer data to another service

Right to Object: Object to processing for marketing purposes

3. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles privacy requests.

Contact: [email protected]

4. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance. Travel records are kept for 7 years as required by industry regulations.

5. International Transfers

Data transfers outside the EU are protected by appropriate safeguards including Standard Contractual Clauses and adequacy decisions.

6. Supervisory Authority

You have the right to lodge complaints with your local data protection authority regarding our processing of your personal data.

7. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] or +1 (212) 555-0187. We will respond within 30 days.